ADR.EU provides Alternative Dispute Resolution services of the highest quality using a secure on-line platform and a network of expert panellists fluent in all the languages of the European Union and many other countries.

ADR.eu is one of only two ADR providers for .eu domain name disputes. In January 2009, ADR.EU launched a unique UDRP service for generic Top Level Domains such as .com, .net, .org, .biz, .info, .mobi and .tel which features e-filing and class complaints. UDRP service for generic Top Level Domains such as .com, .net, .org and others (see complete list) which features e-filing and class complaints. These disputes are decided by UDRP Panellists.

ADR.EU, a service of the Czech Arbitration Court based in Prague, helps brand and trade mark owners, domain name registrants and registration companies all over the world to resolve conflicts in a fast, efficient and cost-effective fashion.

News

• Record year in UDRP case load

  The year 2020 was challenging in all aspects of our lives. Despite the pandemics, the UDRP services stayed functional during the lockdowns and other obstacles. That was mainly because the whole proceeding takes place online via this platform!

  There is a positive outcome of 2020 – the dispute statistics which show a big (and yet stable) growth of domain name disputes in UDRP. See the chart here: UDRP - domain names

• CAC Panelist meeting 2019

  The Czech Arbitration Court ("CAC") is organising a Panelist meeting for UDRP, .EU and .CZ Panelists and Experts. The meeting will take place at the Kaiserstein Palace, Prague, on 23rd September 2019. Please find enclosed programme for more information. The presentations will focus on current problematic topics and the CAC hopes that the discussion to this topics will be helpful in its further activities.

  Programme

• The new security policy

  There have been a few minor changes to increase the security of our online platforms. Because of these adjustments, you may need to set up new login information in accordance with the new security policy.
  Should any modifications to the platform cause you any technical difficulties, please contact us via email info@adr.eu, we will be happy to assist you.
  Thank you for your understanding,

  ADR team

• Temporary Specification for gTLD Registration Data

  Please note that as The General Data Protection Regulation (GDPR) takes full effect since 25 May 2018 across the EU countries, ICANN releases the Temporary Specification for gTLD Registration Data establishing temporary requirements to allow ICANN and gTLD registry operators and registrars to continue to comply with existing rules in light of the GDPR. The Temporary specification states, regarding UDRP, besides other, in Apendix E article 1.2 that: „Complainant's complaint will not be deemed defective for failure to provide the name of the Respondent (Registered Name Holder) and all other relevant contact information required by Section 3 o the UDRP Rules if such contact information of the Respondent is not available in registration data publicly available in RDDS or not otherwise known to Complainant. In such an event, Complainant may file a "Doe" complaint and the Provider shall provide the relevant contact details of the Registered Name Holder after being presented with a "Doe" complaint.“

START DISPUTE